Station 1: How OPA Can Work for You and Who Is OPA
Question 1: What do you want to learn about LADWP?
Station 2: Using Power and Water
- Question 2: Have you had to change the way you use water or electricity because you are worried about your LADWP bill?
- Question 3: What things do you consider when using water and electricity?
- Question 4: When you think about the next 5 years, what worries you most about your water and power use?
Station 3: Managing and Paying Your LADWP Bill
- Question 5: Over the last 12 months, has it been harder to pay your LADWP bill?
- Question 6: What information would you want to see in your LADWP Bill?
- Question 7: When you see your LADWP bill, how much do you trust that it is correct?
Station 4: Using LADWP resources and tools to save
- Question 8: What part of your home would you like to update/upgrade?
- Question 9: What is the single biggest obstacle preventing you from participating in LADWP Assistance Programs?
Station 5: Share Your LADWP Story
- Question 10: Share your experience with LADWP!
- LADWP helped me when.....
- I was disappointed with LADWP when....
- Question 11: What would make it easier for you to get help with your LADWP bill?