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An Affordable Electric System for the 21st Century

The Los Angeles Department of Water and Power (LADWP) operates a vast and complex electric system, providing power to nearly four million residents and businesses across the city. This system is at a critical juncture, facing significant challenges driven by evolving environmental policies, technological advancements, and the imperative to maintain reliable and affordable service. 

LA’s complex energy landscape is guided by several interrelated energy challenges and opportunities:

  • Transition to Renewable Energy: LADWP is committed to achieving 100% clean energy by 2035, necessitating massive investments in renewable generation, energy storage, and grid modernization. This transition involves decommissioning traditional fossil fuel plants and integrating variable renewable sources like solar and wind. 
  • Grid Reliability and Resilience: As the grid becomes more decentralized and reliant on diverse energy sources, maintaining reliability and resilience against extreme weather events, cyber threats, and physical attacks is paramount. This requires significant upgrades to transmission and distribution infrastructure- but can also yield significant opportunities for consumers to take control of their own energy story.  
  • Infrastructure Investments and Costs: The scale of investment needed for clean energy transition, grid modernization, and aging infrastructure replacement is substantial. These costs directly impact rates and require careful management to ensure affordability for all customers.
  • Technological Complexity: Integrating new technologies like smart meters, distributed energy resources, and advanced grid controls adds complexity to system operations and planning.

The Ratepayer Advocate's Role in Ensuring Affordability

The Office of Public Accountability (OPA) / Ratepayer Advocate plays a crucial role in balancing LADWP's ambitious goals with the financial interests of Los Angeles ratepayers. Our primary objective is to ensure that programs and investments related to the electric system are cost-effective, transparent, and ultimately contribute to affordable rates for residential, commercial, and industrial customers. We work to:

We analyze LADWP's justifications for proposed electric rate adjustments, challenging assumptions and identifying opportunities for efficiency and cost savings.

We provide independent analysis of LADWP's long-term energy plans and strategic initiatives, assessing their reasonableness, financial implications, and alignment with ratepayer interests.

We advocate for the adoption of cost-effective technologies and operational practices, pushing LADWP to maximize value for ratepayer dollars.

We work to ensure that decision-making processes are open and understandable, and that ratepayer funds are utilized responsibly and effectively.

We advocate for programs and policies that protect vulnerable communities and low-income households from disproportionate rate impacts, ensuring equitable access to essential electricity services.

We provide analysis and engage with LADWP on its customer service operations, including those related to billing and assistance programs, to ensure the utility is meeting expectations and delivering value for ratepayers.


Major LADWP Energy Planning and Infrastructure Programs (non-exhaustive)

Woman doing finances at a wooden desk

Schedules and rates for standard and time-of-use residential customer rates across the LADWP service territory, and the cost and revenue studies that are foundational to establishing them.

Residential Rates

Senior couple with an arm around the other's shoulder

Special programs for low-income individuals, seniors and individuals with disabilities.

EZ-SAVE 

Lifeline Programs

Business open sign

Standard and special rates for commercial and industrial customers across the LADWP service territory, and the cost and revenue studies that are foundational to establishing them.

Commercial and Industrial Rates

Wind turbine in front of moon

LADWP 25-year roadmap for providing reliable and sustainable electricity, while also transitioning to a 100% carbon-free power supply by 2035.

LA100 Plan

Power lines at sunset

Sets goals and tracks progress for power reliability through maintenance and upgrades as funded by a power reliability surcharge.

Power System Reliability Program

Smart thermostat inside house with sunrise in background

Series of programs, resources, rebates and restrictions to promote energy conservation and responsive loads.

Home Energy Improvement

Demand Response

Electric vehicles charging at a charging station

Infrastructure projects, incentives, and local policies to overcome electric vehicle barriers.

Electric Transportation

LADWP electric meter

Residential and commercial meter installation, reading and modernization.

Commercial Metering

Residential AMI